Returns and Exchanges

Thank you for your interest in our store. Please note the following:

  • We do not offer refunds or exchanges for gift cards.
  • Unopened Product returns are allowed with proof of purchase within 14 days of receipt.
  • Please contact our office if you need to return a product.
  • Performance of any cosmetic treatments or procedures is at the sole discretion of our medical staff.
  • If you are not an appropriate candidate for a procedure you have purchased, the purchase amount may be applied towards another treatment or products, or may be refunded.

Should you have any questions or concerns, please contact us at Ames Office:- (515) 232-3006, Ankeny Office:- (515) 964-5503 or contact us here.